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Frequently Searched Help Articles

Sending log files on Windows or Mac

Sending a screenshot of an error or malfunction affecting our software

Software issues - Clearing the application and lobby cache (Windows)

Sending us files and documents in the correct format

Sending mobile log files

A clean reinstall of our iOS app (deleting all data including app cache)

The integrity of the shuffle

Resetting a forgotten password

Create or join a Home Games Club (desktop software)

Closing an account

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