Search Help

Frequently Searched Help Articles

Connection issues (desktop)

Setup the firewall to allow our software to connect to the server

Using a proxy server or a VPN connection

Cannot connect on Windows: Errors -2/67 and -2/87

Cannot connect on Windows: Error -2/83

Complete reinstallation of our Windows software

Cannot connect: Error 2/89

Cannot connect on Windows: Errors -3/0, -6/0 and -2/99

Winsock Ports used by our software