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Frequently Searched Help Articles

Reinstalling our software

Taking a screenshot of an error or malfunction affecting our software

Desktop: Lobby issues - Clearing the application and lobby cache

Performance issues with Aurora advanced graphics (desktop)

Mac installation or update issue: Error -2/1000

Reporting software issues, malfunctions or error messages

Sound problems on Windows or Mac

Updating graphics card drivers

Older software versions are unavailable

Creating an account - Error 253/1020

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